Hello. I will be traveling from Kyoto to Kurokawa Onsen on 04/05 Dec.
I have looked at the different websites & I am confused about if I can use the JR Pass.
I would be grateful for an answer or be directed to the correct place to find the answer.
Thank you for your assistance.
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There is no rail access to Kurokawa Onsen. You need to take a bus or rent a car. You can take the train on the JR pass most of the way though, to Hakata (Fukuoka City), Kumamoto City, or Hita City.
More info is here:
https://www.japan-guide.com/e/e4575.html#section_get_there
I will not be driving so I will be relying on public transport. I have just found the Express Bus from Hakata (Fukuoka City) to Kurokawa Onsen.
My problem/difficulty is that when I use HyperDia, it shows me that I cannot use the JR Pass from Kyoto Station to Hakata Station (Fukuoka City) - am I not using it correctly?
I'm not sure what you are doing with Hyperdia - but you certainly can use the pass to get from Kyoto to Hakata. You will likely need to transfer along the way.
See this example for yourself:
http://bit.ly/2zO2ID0
The ¥9830 is the base fare. That with the seat fee makes the total fare. You don't have to pay anything with the pass.