Sorry to hear you are having problems ordering a pocket WiFi. The best thing to do would be to delete the cache and history in your browser and try again. Hope that helps. If not you can call us or email us directly you can find our contact details here https://www.japan-rail-pass.com/about-us/contact.
I also need the pocket wifi for November 2 - November 12... why nothing happened after I clicked "SUBMIT" . Note: i filled out all questions such as flight number and arrival time. I tried on two different computers-samething.
Sorry to hear you have experienced some problems ordering online. If you delete the history and cache, it should work ok. We have tested it ourselves and it seems to be working. If you still experience problems please contact us directly. https://www.japan-rail-pass.com/about-us/contact.
Comments
Sorry to hear you are having problems ordering a pocket WiFi. The best thing to do would be to delete the cache and history in your browser and try again. Hope that helps. If not you can call us or email us directly you can find our contact details here https://www.japan-rail-pass.com/about-us/contact.
Best regards
Japan Experience
Sorry to hear you have experienced some problems ordering online. If you delete the history and cache, it should work ok. We have tested it ourselves and it seems to be working. If you still experience problems please contact us directly. https://www.japan-rail-pass.com/about-us/contact.
Best regards
Japan Experience