Thank you for your enquiry. Unfortunately the SIM cards are data only, so you are unable to make call or text. You can use a app called WhatsApp to make text messages via the internet. Hope that helps.
Hi, We will be staying in Shannomiya. Is there a bus limousine we can take that can bring us to Kansai International Airport (KIX) for our 9AM flight and how long is the travel time?
KATE (Kansai Airport Transport Enterprise) run limousine buses to KIX from many major cities in Japan. Here are the details about their service from Sannomiya: http://www.kate.co.jp/en/timetable/detail/KB
Sorry for the delay in replying. You can make and receive calls with WhatsApp, but only with other users of WhatsApp. This is good for calling friends who also have the app, but Skype is another great option - you can make low cost calls to mobiles and landlines using Skype credit.
It took only two days to received SIM Card. (Considering that it is delivered from Paris France to Toronto Canada, that's super fast) Setting was easy, worked very well through out the country. (Well... except those area where no one lives....) very fast, much faster than those free WiFi available in big railway station. Only thing this Web site need to be improved is, Japanese network provider uses band 1 (2100) LTE and 3G, no where on this site mentioned about this on requirement. (Yes, it is very common, but I know some North American model doesn't support this frequency. Also it is not clear when the service actually starts... I think service didn't kick in/start until tablet physically connected to the network, not when APN setup completed.)
We send you the SIM card to your address in the US before you leave. If it's too late for you to receive it there, we can ship it to you in Japan too, but it would likely be cheaper to just buy one when you get there and avoid shipping costs.
I received my SIM card from you and tried to download the Profile Data as described on page 8 of the instructions. The profile install program does not pop up, rather I get a general Umobile page. Can this be done in the US with my US (ATT) sim card or does it have to be done in Japan with the Umobile sim card? Thanks.
The Japanese SIM has to be inserted into your phone for the part of the setup as described on page 8 of the instructions, it cannot be done with your US SIM. So you should do that part of the setup process once you're in Japan.
My son attempted to install the SIM per the instructions in the activation guide on page 8 (iPhone 6). He tells me that when he selects Install it asks for a password. 0000 does not work.
Comments
Thank you for your enquiry. Unfortunately the SIM cards are data only, so you are unable to make call or text. You can use a app called WhatsApp to make text messages via the internet. Hope that helps.
Best regards
Japan Experience
We will be staying in Shannomiya. Is there a bus limousine we can take that can bring us to Kansai International Airport (KIX) for our 9AM flight and how long is the travel time?
Thank you Japan Experience.
Tony
KATE (Kansai Airport Transport Enterprise) run limousine buses to KIX from many major cities in Japan. Here are the details about their service from Sannomiya: http://www.kate.co.jp/en/timetable/detail/KB
The journey takes just over one hour.
Kind Regards,
Japan Experience
Sorry for the delay in replying. You can make and receive calls with WhatsApp, but only with other users of WhatsApp. This is good for calling friends who also have the app, but Skype is another great option - you can make low cost calls to mobiles and landlines using Skype credit.
Hope this helps.
Kind Regards,
Japan Experience
Setting was easy, worked very well through out the country. (Well... except those area where no one lives....) very fast, much faster than those free WiFi available in big railway station.
Only thing this Web site need to be improved is, Japanese network provider uses band 1 (2100) LTE and 3G, no where on this site mentioned about this on requirement. (Yes, it is very common, but I know some North American model doesn't support this frequency.
Also it is not clear when the service actually starts... I think service didn't kick in/start until tablet physically connected to the network, not when APN setup completed.)
We send you the SIM card to your address in the US before you leave. If it's too late for you to receive it there, we can ship it to you in Japan too, but it would likely be cheaper to just buy one when you get there and avoid shipping costs.
Kind regards,
Japan Experience
The Japanese SIM has to be inserted into your phone for the part of the setup as described on page 8 of the instructions, it cannot be done with your US SIM. So you should do that part of the setup process once you're in Japan.
Best,
Japan Experience