I have registered on Hokkaido Rail to reserve tickets on-line. But there doesn't seem to be an option for JR pass reservation i.e. where you don't have to pay for the tickets, but you show your JR pass when you pick them up? I am happy to give them my credit card details to pay the 'fine' if I don't pick up the tickets (like with JR East) but don't understand how to use JR pass in this situation.
The other issue is the train I want to book is Oshamambe to Shin-Hakodate but it doesn't allow pick up of the tickets at Oshamambe?
Another issue is reserving seats on the Hokkaido Shinkansen? I can't seem to get these trains to show up in the clickable map on the Hokkaido booking system.
Thanks!
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You can only reserve the tickets in Japan once you have the JR Hokkaido. With the JR Hokkaido pass you have unlimited use of JR trains in Hokkaido except the Hokkaido Shinkansen. You can use this website to find schedules for trains, www.hyperdia.com. To be sure you can use your pass you will need to untick, private railways, Nozomi and shinkansen.
Here is a list of the exchange offices
- Sapporo Station West Ticket Gate JR Information Desk
- New Chitose Airport Station JR Information Desk
- Twinkle Plaza Hakodate Branch (Hakodate Station)
- Twinkle Plaza Asahikawa Branch (Station Asahikawa)
- Twinkle Plaza Obihiro Branch (Station Obihiro)
- Twinkle Plaza Kushiro Branch (Station Kushiro)
- Abashiri Station Travel Center
Hope that helps.
Best regards
Japan Experience