We intend to buy Green 14 day passes, but I believe they have to be activated before we can reserve seats on the Naraita express to take us to Shinjuku. Will we be able to do make the reservation easily while still at the airport and catch a train reasonably quickly after getting through customs?
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Yes, you need an activated pass for seating, generally speaking. You can do so at Narita Airport, but actually sometimes the lines for people trying to activate their passes can be long - even 30 minutes long at times. Since it is JR East though, you can try and reserve them online ahead of time at:
http://www.eki-net.com/pc/jreast-shinkansen-reservation/English/wb/common/Menu/Menu.aspx